Frequently Asked Questions
Q:
Who are we?
We start from 2013, providing CNC total solutions & Robot arm. We have independent technical teams and over 10 years of technical and overseas sales experience.
Q:
How can we guarantee quality?
We always finish a pre full testing by our professional engineers, followed by a final 100% inspection before shipment.
Q:
What can you buy from us?
Industrial Robot Arms for welding, painting & spraying, handling materials/Pick and place, grinding, or other customized solutions.
Q:
Why should you buy from us not from other suppliers?
We provide suitable package solutions of robot arms along with an excellent purchase experience and outstanding technical support. We offer customized designs, high quality guarantees, competitive quotations, and build our business on honesty and reliability.
Q:
What services can we provide?
Accepted Delivery Terms: FOB, CFR, CIF, EXW, FAS, CIP, FCA, DDP, DDU, DAF.
Accepted Payment Currencies: USD, EUR, CAD, HKD, CNY.
Accepted Payment Types: T/T, L/C, D/P, D/A, Credit Card, PayPal, Western Union, Cash, Escrow.
Languages Spoken: English, Chinese, Spanish, Japanese, Portuguese, German, Arabic, French, Russian, Korean, Italian, etc.
Q:
What support is available under the product warranty?
We provide a 12-month warranty. After the warranty period, we offer continuous technical support, including video technical assistance and online support.