Frequently Asked Questions
How do you ensure the quality of the robots?
We implement a strict quality control process, including a pre-production sample check before mass production and a final comprehensive inspection of every unit before shipment.
What types of welding equipment can I purchase?
We offer a wide range of solutions including CNC plasma cutting machines, CNC flame cutting systems, gantry type cutting machines, and high-precision 6-axis welding robot arms.
What are the accepted delivery and payment terms?
We accept various delivery terms such as FOB, CFR, CIF, EXW, and DDP. Payment can be made via T/T, L/C, Credit Card, or PayPal in multiple currencies including USD, EUR, and GBP.
What is the payload and reach of this welding robot?
The 1820A model features an 1800mm arm length with a 20kg payload capacity, making it ideal for heavy-duty industrial welding applications.
Do you provide after-sales support?
Yes, we provide a 1-year warranty and dedicated after-sales service to ensure your automatic welding robot operates at peak efficiency.
Which languages can your service team communicate in?
Our team is multilingual and can assist you in English, Chinese, Spanish, Japanese, German, French, Russian, and Korean.
Sandai Robot
