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Frequently Asked Questions
Who are we?
We are a collaborative robot company that prioritizes independent research and development of all core components. Our facilities include multiple large-scale production bases to meet global demand.
What is the warranty period?
We provide a standard 12-month warranty for our robot arms and core components.
Why choose our robot arm?
We offer excellent quality products, highly competitive pricing, and a professional technical support team to assist with your automation needs.
How is quality guaranteed?
We ensure quality through a rigorous process: always providing a pre-production sample before mass production and conducting a final inspection before every shipment.
What delivery and payment services are provided?
We accept various delivery terms including FOB and EXW. Payments are accepted via T/T and Western Union in USD currency. Support is available in both English and Chinese.
What is the typical payload and reach of this model?
The FR-10 model features a 10kg payload capacity and a maximum reach of 1400mm, making it ideal for CNC loading and flexible deployment.